Novatel Wireless MiFi 2352/2372 FAQ
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- What is the difference between Novatel Wireless MiFi 2352 & 2372?
- Should I choose MiFi 2352 or 2372 for my country & operator?
- What do I need to get started with Novatel Wireless MiFi 2352/2372?
- How do I reset Novatel Wireless MiFi 2352/2372 to factory default settings?
- How do I change network technology selection (Automatic vs 3G only vs GPRS/EDGE only) in Web UI of my MiFi 2352/2372?
- What is the latest MiFi 2352/2372 firmware? Where can I get it?
- Does MiFi 2352/2372 work with Mac OS X Snow Leopard (version 10.6)?
- Is there MobiLink software for MiFi 2352/2372 for Mac OS X?
- How do I enable GPS on my MiFi 2352/2372?
Q: What is the difference between Novatel Wireless MiFi 2352 & Novatel Wireless MiFi 2372?
A: The difference between Novatel Wireless MiFi 2352 & 2372 is in 3G frequencies they support:
- Novatel Wireless MiFi 2352 supports 900/1900/2100 MHz 3G UMTS/HSPA frequencies
- Novatel Wireless MiFi 2372 supports 850/1900/2100 MHz 3G UMTS/HSPA frequencies
Q: Should I choose Novatel Wireless MiFi 2352 or Novatel Wireless MiFi 2372 for my country & operator?
A: Choose Novatel Wireless MiFi 2352 if you are in one of the following countries with one of the following operators:
- Australia: Optus, Vodafone
- Austria: 3, A1, Orange, T-Mobile
- Belgium: Base, Mobistar, Proximus
- Chile: Claro Chile, Entel PCS, Entel Telefonica Movil
- Finland: DNA, Elisa, TeliaSonera
- France: Orange, SFR
- Germany: T-Mobile, Vodafone, O2, E-Plus
- Hong Kong: SmarTone-Vodafone, CSL, 3, PCCW
- Japan: SoftBank Mobile, NTT DOCOMO
- Ireland: 3, Meteor, O2, Vodafone
- Italy: 3, Vodafone, TIM, WIND
- Indonesia: 3, Excelcom, Indosat, Telkomsel
- Israel: Cellcom, Orange
- Kuwait: Viva, Wataniya, Zain
- Malaysia: Celcom, DiGi, Maxis Communications, U Mobile
- Netherlands: T-Mobile, Vodafone, KPN
- New Zealand: Vodafone
- Norway: NetCom, Telenor
- Oman: Nawras, Oman Mobile
- Portugal: Vodafone, Optimus, TMN
- Philippines: Globe Telecom, Smart Communications, Sun Cellular
- Saudi Arabia: Mobily, STC, Zain
- Singapore: MobileOne, SingTel, StarHub
- South Africa: MTN, Vodacom
- South Korea: KT, SK Telecom
- Spain: Orange, Movistar, Vodafone
- Sri Lanka: Airtel, Dialog, Mobitel
- Sweden: 3, Tele 2, Telenor, TeliaSonera
- Switzerland: Orange, Swisscom, Sunrise
- Taiwan: Chunghwa Telecom, Far EasTone, Taiwan Mobile, VIBO Telecom
- Thailand: AIS, Thai Mobile, TOT 3G
- United Arab Emirates: du, Etilasat
- United Kingdom: 3, O2, Orange, T-Mobile, Vodafone
Choose Novatel Wireless MiFi 2372 if you are in one of the following countries with one of the following operators:
- Argentina: Claro, Movistar, Personal
- Australia: 3, Telstra
- Brasil: Claro, Oi, TIM, Vivo
- Canada: Bell, Fido, Rogers Wireless, Telus
- Chile: Claro, Entel, Movistar, Will
- Colombia: Comcel, Movistar
- El Salvador: Claro, CTE Telecom Personal, TIGO
- Israel: Pelephone
- Mexico: Movistar, Telcel
- New Zealand: XT Mobile Network
- Panama: Claro, Movistar
- Peru: Claro, Movistar
- Thailand: dtac, True Move
- United States: AT&T
If your country and/or network/operator is not listed above, please send us an inquiry.
Q: What do I need to get started with Novatel Wireless MiFi 2352/2372?
A: You will need to have a pre-paid or contract SIM/USIM card from any 3G HSPA operator listed above with activated data (mobile internet) service. As an option you can use a SIM/USIM card that you already have in your smartphone, USB dongle or data card.
Q: How do I reset Novatel Wireless MiFi 2352/2372 to factory default settings?
A: To reset Novatel Wireless MiFi 2352/2372: turn it on and insert a pin in the small hole on the back and hold it for 10 seconds.
Q: How do I change network technology selection (Automatic vs 3G only vs GPRS/EDGE only) in Web UI of my MiFi 2352/2372?
A: In firmware 5.15 (and previous) network technology selection can be set only in MobiLink3 software. If you want to be able to change this selection in Web UI, please upgrade to firmware 5.21 or later.
Q: What is the latest MiFi 2352/2372 firmware? Where can I get it?
A: The latest firmware is 5.26.2 Please send us an inquiry for the download link.
Q: Does MiFi 2352/2372 work with Mac OS X Snow Leopard (version 10.6)?
A: Yes, it does. Please follow installation instructions.
Q: Is there MobiLink software for MiFi 2352/2372 for Mac OS X?
A: Yes, there is. Starting with firmware 5.26.2 MobiLink is available both for Windows & Mac OS X.
Q: How do I enable GPS on my MiFi 2352/2372?
A: You have to upgrade to firmware 5.26.2.
